Find answers to common questions – from hiring to payments.
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Every expert has a detailed profile with credentials, years of experience, ratings, and reviews from previous students. You can also chat with them before hiring.
We cover 20+ main fields including AI & ML, Cybersecurity, Programming, Writing, Business, Finance, Design, Health, Law and more – and hundreds of sub‑subjects.
Absolutely. All payments are processed through Stripe, a secure payment gateway. Your money is held in escrow and only released when you confirm the work is complete.
Yes. If the expert doesn't deliver as promised, you can request a refund. Our admin team reviews each case and ensures fair resolution.
Prices are agreed between you and the expert through chat. You can negotiate based on the complexity, urgency, and scope of the project. There is no automatic price calculation.
We accept all major credit/debit cards (Visa, Mastercard, American Express) and PayPal via Stripe, ensuring a secure checkout process.
Yes. When you create a project, you specify the deadline. The expert will confirm if they can meet it. You can also discuss timelines in the chat before hiring.
Revisions are agreed upon with the expert before starting. Most experts offer free revisions within a reasonable limit. Discuss this clearly in the chat before creating the project.
You can request a refund or extend the deadline. If the expert consistently fails to deliver, our admin team will step in to resolve the issue and find a replacement if needed.
Yes. We never share your personal data with third parties. Your email, phone number, and other details are only visible to the expert you hire, and only after you agree to work together.
All experts are expected to deliver original work. Plagiarism is strictly prohibited. If you receive plagiarised content, you can request a full refund and we will take action against the expert.
First, discuss the issue with the expert. Most problems can be solved with revisions. If you're still unsatisfied, you can open a dispute and our admin team will mediate.
You can reach our support team via email at support@livetaskexperts.com or through the live chat on our website. We typically respond within a few hours.
Yes, you need a student account. Registration is free and takes less than a minute. You can also sign in with Google.
Absolutely. You can re‑hire any expert you've worked with before from your project history or by searching for them again.
Our website is fully responsive and works great on mobile browsers. We don't have a dedicated mobile app yet, but you can use all features from your phone or tablet.
Simply click 'Forgot Password' on the login page. We'll send you a link to reset it. You can also sign in with Google if you linked your account.
Yes, but conditions apply. If the work hasn't started, you can cancel and receive a full refund. If the expert has already begun, the refund amount will be negotiated with the admin team.
Experts undergo a verification process that includes checking their credentials, work experience, and a test assignment. We also monitor their ratings and reviews continuously.
Yes. After the project is marked complete, you'll be prompted to rate the expert and leave a comment. Your feedback helps other students make informed decisions.
Occasionally we run promotions. Check our homepage or subscribe to our newsletter. Also, you can negotiate directly with experts.
We value practical experience and proven skills. If you have a strong portfolio or certifications, you may still qualify. Apply on our expert registration page.
You can message another expert. If the expert is unresponsive for a prolonged period, we may remove them from the platform. Contact support for assistance.