LiveTaskExperts (“we”, “us”, “our”) respects your privacy. This policy describes how we collect, use, and protect your information when you use our website. By using our platform, you consent to the practices described herein.

1. Information We Collect

Personal Information: Name, email address, phone number, profile picture (if provided), and academic or professional background.
Account Data: Username, hashed password, transaction history, project details, messages, ratings.
Usage Data: IP address, browser type, pages visited, referral source, timestamps, and device identifiers.
Payment Information: We do not store full credit card numbers – payments are processed by Stripe, and we receive only transaction IDs and last four digits.

2. How We Use Your Information

To provide and improve our marketplace services (matching, messaging, payments).
To verify your identity and prevent fraud.
To communicate with you about projects, updates, and promotions (you may opt out).
To analyze usage and enhance user experience.
To comply with legal obligations and enforce our terms.

3. Sharing of Information

We do not sell or rent your personal data. We may share it with:

Experts or Students – only as necessary to complete a project (e.g., chatting, sharing files).
Service Providers – Stripe (payments), hosting providers, email services – all bound by confidentiality.
Law Enforcement – when required by law or to protect rights and safety.

4. Data Security

We implement industry-standard measures (SSL encryption, access controls, regular backups). However, no online platform is 100% secure. You are responsible for your account credentials.

5. Your Rights (GDPR & CCPA)

Access: Request a copy of your data.
Correction: Update inaccurate information.
Deletion: Request account deletion (subject to legal retention).
Opt-out: Disable marketing emails.

To exercise these rights, contact support@livetaskexperts.com.

6. Cookies & Tracking

We use essential cookies (session, authentication) and optional analytics cookies (Google Analytics, Stripe). You can manage cookie preferences in your browser. See our Cookie Policy for details.

7. Children’s Privacy

Our platform is not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us to remove it.

8. International Transfers

Your data may be stored on servers located in the United States or Europe. By using our platform, you consent to such transfers.

9. Changes to This Policy

We will notify users of material changes via email or a website notice. Continued use after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please email us at support@livetaskexperts.com.

Privacy Policy

Your trust matters – we are transparent about data.

Last Updated: May 1, 2025