How do I create a complaint or dispute?

Create a support ticket first. Support can escalate eligible project issues into the dispute workflow.

Last updated 5/25/2026

Start with support

Open Student Support and create a ticket. Select dispute or complaint as issue type and explain the problem.

Support reviews the project, messages, files and payment details. If needed, your ticket can be converted into a dispute.

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Create a support ticket first. Support can escalate eligible project issues into the dispute workflow.

Last updated 5/25/2026

Open Student Support and create a ticket. Select dispute or complaint as issue type and explain the problem.

Support reviews the project, messages, files and payment details. If needed, your ticket can be converted into a dispute.